UbiBot devices are continuously improving in functionality and user experience, and firmware updates will be released from time to time. Some devices support Bluetooth firmware upgrades. The supported product series include: Smart Band HW1 series, Smart Sensor WS4 series, LoRa Collector DC1-L-1RS, Temperature & Humidity Collector DC1-L-TH, PT100 Temperature Collector DC1-L-PT, CO2 Collector DC1-L-CO2 series, Barometric Pressure Collector DC1-L-THP, etc. Before upgrading, please confirm that your device is within the supported range listed above.

Open the UbiBot App, go to the device page, and switch to [Firmware Update].

Tap the BIN file and select the corresponding device firmware. (Please contact customer service to obtain the correct firmware file.)

Follow the device manual to enable configuration mode, then tap [Start Upgrade].

 Adjust the Data Acquisition Interval

During calibration, the latest data must be read from the device screen in real time. The displayed data updates according to the acquisition interval. By default, this interval is usually 10–15 minutes (some models may have a longer default interval). Therefore, the displayed values may not reflect the current actual temperature.

Recommendation:
Before calibration, activate the device and set the acquisition interval to 1 minute via the platform/App. Then press the power button to synchronize the setting.

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Disable Data Synchronization

Data synchronization may cause slight temperature rise. If the network signal is weak, repeated reconnection attempts can lead to noticeable heating, which interferes with calibration results.

Recommendation:
Before calibration, disable the data synchronization function or set the synchronization interval to the maximum value. Then press the power button to synchronize the setting to minimize heat interference.

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Disable Data Synchronization

Some devices can display multiple parameters, such as internal temperature/humidity, light intensity, or external temperature/humidity sensors. During calibration, ensure that the relevant data can be viewed at any time.

Recommendation:
Before calibration, press the menu button to switch the display to the page of the parameter being calibrated.
For example, when calibrating an external temperature and humidity sensor with WS1 Pro or GS1 series devices, connect the external sensor and switch the display to the E-T/H page.

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Power Supply

Some devices support both external power supply and battery power. When using external power, the device will remain active for the first 15 minutes without entering sleep mode, which may cause slight temperature rise and affect calibration accuracy.

Recommendation:
Use battery power first, or wait at least 30 minutes after connecting external power before calibration.

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Placement

Ensure proper air circulation around the device or external sensor during calibration. Do not block ventilation openings.

Recommendation:
Place the device in the center of the testing equipment (e.g., temperature/humidity chamber), avoiding edges or obstructed areas.
External sensors should not touch the device housing or chamber walls, and cables should not be attached to hot or cold surfaces.

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Stabilization Time

After the calibration environment reaches the set value, the device needs time to reach thermal equilibrium with the surrounding environment.

Recommendation:
Due to device structure and heat exchange characteristics, most devices (e.g., WS1 Pro, GS1) should be left to stabilize for at least 30 minutes before calibration.
Explosion-proof devices may require a longer stabilization time.

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Reference Instrument

Use a calibrated or traceable standard temperature and humidity instrument as the reference.

Recommendation:
Place the device and the reference instrument at the same location to avoid measurement errors caused by environmental differences.

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Avoid Human Interference

Holding the device or placing it near heat sources (e.g., computers, lamps) can increase sensor temperature and affect measurement stability.

Recommendation:
Avoid holding the device, breathing near the sensor, or placing it close to heat sources during calibration.

There is no exact time for changing the batteries because it depends on the battery performance which differs from different brands. Also, the usage environment affects the life of batteries too. According to our test, the Duracell batteries can still work at the voltage of 2.4V. So, you can watch the battery voltage changes and set an alert for low voltage, such as 2.5v. For WS1 device, the batteries are expected to work for 4－6 months under default settings. While, as for WS1 Pro device, the batteries can last for 8-12 months. If possible, we recommend you plug the device to USB power with batteries installed, which is more reliable, because the batteries can be backup and you can also set alerts for USB DOWN. This also helps you to monitor the conditions of power off. You can have completely peace of mind then.

UbiBot are continuously optimising the device functionality and user experience, and will update the firmware from time to time. Some of the devices support remote upgrade function, the supported product ids are as follows: ubibot-ws1a series, ubibot-ws1pb series, ubibot-gs1a series, ubibot-gs2a series, ubibot-sp1 series, ubibot-sp1a series, ubibot-ms1 series, ubibot-ms1a series, ubibot-aqs1 series, ubibot -ld1 series, etc. Before upgrading, please make sure your product id is in the above range. Go to the device page and check the product id. Click [Pending Commands] - [New Command], enter the upgrade instruction at the command string and click Save. Please confirm the upgrade instruction with the after-sales staff. After saving, the device will execute the command and complete the upgrade in the next sync cycle, please check the device firmware version and confirm it in time.

Ubibot insists on researching and developing self-owned patent products, including the external sensors that match our sensing devices. Different types of sensors can match with different device. Here are the instructions of how to use them. Using WS1 device: This device supports external temperature sensor. As it only has one USB port, only one sensor can be connected. When using USB power at the same time, one USB splitter is needed. Connect the splitter to the device USB port, one female port is for power and the other is for data transmission. Using WS1 Pro device: This device supports external temperature sensor, Air temperature & humidity sensor, Soil temperature and moisture sensor, PT100 temperature sensor, and wind speed sensor. It has two USB ports, of which the lower one is embedded with RS485 interface. Except the temperature sensor, the others both need to be connected to this lower USB port. While, you can use temperature sensor on either of the USB port. When you need to power the device via Micro USB and you want to connect more than two sensors at the same time, please remember, the ends of the splitter must be connected with one power supply and one sensor, or one temperature sensor and one RS485 sensor. Two same sensors are not supported on one port. Using GS1 device: The GS1 device is built with RS485 interface and audio jack. It supports all of the 6 types of Ubibot sensors , such as TH30S-B temperature humidity sensor, Soil moisture sensor, PT-100 temperature sensor, CO2 sensor, wind speed sensor, external light sensor. If you only need one type sensor, you can connect it to the device directly. If you need more than one type, our splitters will allow you to attach multiple sensor simultaneously. Please see the following cutline for reference. Please note, only one piece of sensor of each type is supported. You can not attach two or more of the same sensors at a time.  For details, please contact us for specific instructions. *Please note, the sensors are under one year limited warranty since the purchase date. For details, please click here.

The accuracy of the device and the external sensor are tested under stable laboratory environment. When used in real cases, the readings will be affected by the conditions. We conclude some possibilities that could increase or decrease the temperature readings:

1. The sunlight - If the device or the sensor is exposed to direct sunlight, it will be heat up.
2. Contact material - Is your sensor hanged over the air or placed on the ground? The material it contacts will also affect the temperature transmission. For example, in the same room, the temperature of the wooden desk surface might be warmer than the iron desk leg.
3. Ventilation - This is also an important factor for the temperature. With better ventilation, the temperature is lower. Since the device sensor is very sensitive, they can detect tiny air changes.

In conclusion, we recommend you place both the device and the sensor on the same place and wait for half an hour. Then they will come out close readings within the tolerant accurate range.

The WS1 and WS1 Pro device can be powered both by AA alkaline batteries and rechargeable batteries. According to our test, the VARTA Industrial batteries perform well so they are recommended. Please note, when using rechargeable batteries, you need to charge them separately with battery charger. The GS1 device is embedded with 3000 mAh lithium battery which can be recharged by type-C USB and DC 5V/12V charger. Battery life can be affected by many factors. The following examples are tested under default synchronisation and sampling settings. The WS1 and WS1 Pro are tested with VARTA industrial batteries. Please note, stable network signal also helps saving power. The signal under which we tested was stable -60dbm. Here are the different battery life of our products for your reference:

Device type	Battery life
WS1	4-6 months
WS1 Pro WiFi only	8-12 months
WS1 Pro 4G (sync via SIM only）	1-2 months
GS1 - A	4-6 months
GS1 - AL4G1RS(sync via SIM only)	3-6 weeks
GS1 - AETH1RS (WiFi+RJ45)	3-5 days
GS2 - EL	8-12 months
GS2 - EL4G	3-6 weeks

The battery life changes accordingly with the synchronisation and the sampling frequencies. The shorter the sync interval is, the shorter the battery life becomes, vice versa. The screenshot below is the default settings of the UbiBot platform for WS1:   The screenshot below is the default settings of the UbiBot platform for WS1 Pro: The screenshot below is the default settings of the UbiBot platform for GS1:

All our devices are lightweight and designed for easy wall mounting using the hangning hole. The WS1 Pro also comes with a stand to allow it to be placed on any surface.

Please note:

1. The device may temporarily show inaccurate temperatures during and after initial WiFi setup. The setup process involves heavy WiFi usage that increases the internal temperature of the device. It may take 15- 30 minutes for the unit to equilibrate with its environment after initial setup.
2. If you have been holding a device in your hand, it can cause it to warm up noticeably. This is also true if the device has been on a warm surface or in full sunlight.
3. If you use Micro-USB to power the device, the device will be running the USB connection mode for the first 15 minutes that may increase the internal temperature of the device. If you have just plugged in your device to the USB power source, please wait about 30-45 minutes for the device to leave the USB connection mode and equilibrate with its environment.
4. If the data syncing frequency is set too high, such as 1 minute, the frequent WiFi usage may increase the internal temperature of the device. The default sync frequency is 15 minutes. We recommend to set the sync frequency to a value higher than 10 minutes.
5. If you are concerned with the internal temperature sensor reading affected by the WiFi usage, you can purchase our external temperature sensor that can be attached to the device via Micro-USB port. The external temperature sensor(UB-DT-P1) is waterproof and designed to operate in extreme conditions (-55ºC to 125ºC).
6. If after a few hours, your device is still not reading correctly, please contact our support team.

Yes. LoRa sensors have built-in local memory that can store up to 50,000 data records. They continue to log data even when the network is unavailable, ensuring continuous monitoring without gaps. Once the connection is restored, the stored data is automatically uploaded to the UbiBot IoT platform, ensuring complete and reliable records.

There is no need of subscription to use the UbiBot Platform. Each device comes with the free plan on UbiBot platform that offers 50MB storage and 200MB outbound traffic. The 50MB storage is for lifetime and 200MB of outbound traffic is rotated monthly for each device. But any balance of the outbound traffic will not roll over to the next month. For example, if you have 500 MB outbound traffic unused this month, you still have 1 GB next month. The free 50MB storage is enough to store over 2 years amount of data in case of your device takes temperature, humidity and light sensor readings every 10 minutes. You can also pay for larger amount of storage and outbound traffic. Please go to the "Pricing" page to see details.

We now support integration with Telegram via HTTP to provide additional alert notification methods. This example demonstrates how to integrate the UbiBot platform with Telegram. You will need to first create a UbiHTTP item on the HTTP interaction page first, then configure the corresponding trigger rule under channel page. When the rule is triggered, it will invoke the Telegram bot to send a message to your group or channel.

Steps 1: Create a Telegram Bot

1. Search for @BotFather, and send '/start'.
2. Send '/newbot' to create a bew bot.
3. Set the bot's name and username (such as UbiBotAlert_bot).
4. After successful creation, @BotFather will provide an API Token (such as 123456:ABC-DEF1234ghIkl-zyx57W2v1u123ew11).

Steps 2: Add the bot to the group

1. Create and open your group.
2. Tap the group name to access settings.
3. Select "Add members", search for the bot's username you just created (e.g. UbiBotAlert_bot) and add the bot.

Note: If the bot cannot be added, it may be due to privacy mode settings or group permission restrictions. Please follow the steps below to adjust the settings.

• Set Bot Permissions

To ensure the bot functions properly, you need to assign it the appropriate permissions. In the group, click the bot's name and select "Promote to Administrator". Then, enable the following permissions as needed:

• Delete Messages: Allows the bot to clean up spam or unwanted messages.
• Restrict Members: Enables the bot to mute or remove members.
• Invite Users via Link: Allows the bot to create or share invite links.
• Change Group Info: Allows the bot to modify group details such as name or profile picture.
• Post Messages Anonymously: Usually not required.

• Adjust Bot Privacy Settings

By default, many bots operate in Privacy Mode, meaning they can only see messages that mention them or are replies to them.If you want the bot to monitor all messages (e.g., for keyword detection or automatic greetings), you need to disable privacy mode. To disable privacy mode, send '/setprivacy' to @BotFather. Select your bot and choose "Disable" to turn off privacy mode.Once disabled, the bot will be able to receive all messages in the group (administrator permissions are still required).

Steps 3: Retrieve the group chat_id

1. Search for @getidsbot and click START or send the '/start'.
2. Add @getidsbot to your group.
3. The bot will send the group ID, which is usually a negative number (for example, -50******88).

Steps 4: Set up HTTP

1. Log in to the Ubibot console(console.ubibot.com), navigate to HTTP interaction page.
2. Create a HTTP.
3. Enter the URL, select "POST" method and enter content type "application/json". The URL should be "https://api.telegram.org/botAPI Token/sendMessage", the API Token is the token obtained in the first step, e.g. https://api.telegram.org/bot8408679946:AAHowzTM_gHKv8pA-Kvpv9T2sTp-D_RskXk/sendMessage.
4. The Body contains the message content to be sent, and the chat_id must be replaced with the group chat ID obtained in the third step. If you need to adjust the content, please refer to the FAQ.

Steps 5: Create an Alert Rule

Create an alert rule from the console panel of the selected channel. Choose "HTTP" as the alert mode and select the created UbiHTTP in step 4. When the this sensor rule is satisfied, it will trigger the UbiHTTP to send a message the your Telegram group.

You can watch the tutorial video on YouTube : https://www.youtube.com/watch?v=vlyO7oM-Pcw&feature=youtu.be

1. Sign up and sign in your IFTTT account.

2. Click the "Create" on the upper right corner.

3. Click "This" to add an trigger.

4. Enter "ubibot" and choose the UbiBot service.

5. Click "Connect"

6. Enter your UbiBot account information to connect it with IFTTT platform.

7. You can see all the triggers here and choose one.

8. Choose a channel ID (Device) and click "Create trigger"

9. Click "That" to add an action.

10. Here I choose "Email" as an example.

11. Click "Connect".

12. Enter your Email address to connect it with IFTTT platform.

13. Choose the email action

14. You can edit the content of email here.

15. Now, you have created an applet successfully.

To top up your UbiBot account, please follow these steps:

1. Open your UbiBot Console Platform:https://console.ubibot.com
2. Click on the "Billing" option, then select "Account Top-up."
3. Select your preferred payment method and the amount you wish to top up. Then, click the "Top-up" button.
4. After your payment is processed, your account will be credited with the corresponding amount. You can use these credits to extend additional UbiBot services. (1 credit = $1).For more details on available services, please visit our pricing page:https://www.ubibot.com/pricing 

Automation management can quickly realise the linkage between devices. When the trigger device reaches the pre-set trigger conditions, the execution device will automatically trigger the operation.

1. Click [Data Factory]-[Automation Management]-[Create Automation].

2. Select trigger device, and set the trigger condition. 3. Select the execution device and action. Execution devices only support intelligent control devices such as Smart Plug SP1 and Network Relay NR1, and up to 5 execution devices can be set at the same time. 4. Confirm the automation rule and save it. 5. Setup successful.

In order to access more RS485 sensors, UbiBot has developed the Universal Sensor Converter function, which can be set easily according to the sensor communication protocol. At present, it only supports GS1 series v2.0.7 and above firmware. Before using, please make sure the communication protocol of the sensor meets the following format. Send/Inquiry Frame Receive/Answer Frame The audio cable wiring sequence for the external sensor is shown below. Please confirm the working voltage of the sensor to be connected, if the output voltage of the RS485 interface of the device is not satisfied, you need to supply power to the sensor separately. Universal Sensor Converter Settings Click [Data Factory] → [Universal Sensor Converter] → [New]. According to the communication protocol of the sensor to be connected, fill in the sensor name, baud rate, address, function code and sensor information. You can also paste the command string and parse it automatically. After the setting is completed, enter the device page, click [Settings] → [Data Management]. Scroll down to Universal Sensor and click [Edit]. Then select the corresponding sensor and set the acquisition cycle. Click [Sensor Display Settings], find the corresponding field and click [Edit] to select the sensor data name of the sensor setting. Click the unit as shown in the figure and select the corresponding unit or select "External current to RS485 converter" to customize the unit. Example For external NH4-N sensor, the sensor address is 0x05, the baud rate is 4800 bit/s, the function code is 03, and the communication protocol and register address are listed in the table below. Send Frame

Slave Address	Function Code	Register Address	No. of registers	CRC LSB	CRC MSB
1 byte	1 byte	2 byte	2 byte	1 byte	1 byte

 Receive Frame

Slave Address	Function Code	No. of Bytes	Data Area 1	Data Area 2	...	Data Area n	CRC LSB	CRC MSB
1 byte	1 byte	1 byte	1 byte	1 byte	...	1 byte	1 byte	1 byte

Register Address

Register Address	Function Code	Data type	Description
0000H	0x03	16-bit unsigned integer	ammonia nitrogen value (10 *actual value)
0001H	0x03	16-bit unsigned integer	PH value (10 *actual value)
0002H	0x03	16-bit signed integer	temperature (10 *actual value)

The new sensor settings are as follows.

1. Sign up and sign in to your Google Account, tap Devices > [+Add device] > [Works with Google Home].

2. Tap Search button, then type UbiBot and select the UbiBot from the list. 3. Tap Continue, then enter your UbiBot account information to connect it to Google Home. 4. Select a channel ID (device) and room for it. 5. Now you can see the UbiBot device successfully.

1. Why can't I see the external sensor data on the charts?

The external sensor is disabled by default. You need to turn it on in the "Settings" page under each channel. Then you are able to use the external sensor (optional extra) to monitor your conditions. 2.Does the external temperature sensor offer another temperature reading or does it replace the existing internal temperature reading on the app? The external temperature sensor offers another temperature reading on the app and console. The sensing interval can also be adjusted on the settings page.

Before you start using the external sensor, please set it up on the console（https://console.ubibot.com）

1. Select the device you are using with the external sensor and enter the settings page on the console.

2. Click "Sensor Display Setting".

3. Select a sensor field from field7 - 10 to edit. (note: field 1 - 6 are built-in sensors, field 7 - 10 are for external sensors).

4. Select the external sensor you use from the options and click save

5. Click "Data Management", where you can set the data upload frequency of the external sensor.

All the sensing data is periodically synced to our platform via WiFi according to the interval you set (default 15 minutes). You can view the latest measurements using the UbiBot App or any browser.You can view the raw data or apply functions such as average, min/max or sum.

You can enable data sharing from the App and from the IoT platform.

1. 1. Using the App

1. 1. • Launch the App and log in.
      • Select the device you want to share and go to the info tab.
      • Click on Sharing and in the search box search for the other user by username, or email.
      • If the user is found, their name and details will be displayed. Click on their name and confirm that you want to share the device with them.

1. Using the IoT platform

• Log in to your account on the platform and locate the correct device.
• In the device information screen select Share and search for the user by email or user name.
• If the system finds a match, select the user and confirm you want to share the device.

*Devices that have been shared with you will appear under the Other tab in the app and on the platform. Devices you have shared with other people will appear under the Shared tab. *To stop sharing the device on the App, locate it in the Shared tab, then swipe to the left and click on the revealed Delete button. Confirm that you want to stop sharing the device.

By default your device will take readings every 5 minutes and will sync with the IoT Platform every 15 minutes. The measurement and data sync frequency can be changed under the device Settings tab in the App. Remember, the more frequently it syncs, the shorter your battery life. And if the frequency is set too high, the frequent WiFi usage may increase the internal temperature of the device, in which case the measured temperature may be inaccurate. Therefore, we recommend to set the sync frequency to a value higher than 10 minutes and the measurement frequency to the same or shorter interval than the data sync.