UbiBot are continuously optimising the device functionality and user experience, and will update the firmware from time to time. Some of the devices support remote upgrade function, the supported product ids are as follows: ubibot-ws1a series, ubibot-ws1pb series, ubibot-gs1a series, ubibot-gs2a series, ubibot-sp1 series, ubibot-sp1a series, ubibot-ms1 series, ubibot-ms1a series, ubibot-aqs1 series, ubibot -ld1 series, etc. Before upgrading, please make sure your product id is in the above range. Go to the device page and check the product id. Click [Pending Commands] - [New Command], enter the upgrade instruction at the command string and click Save. Please confirm the upgrade instruction with the after-sales staff. After saving, the device will execute the command and complete the upgrade in the next sync cycle, please check the device firmware version and confirm it in time.

Please note:

1. The device may temporarily show inaccurate temperatures during and after initial WiFi setup. The setup process involves heavy WiFi usage that increases the internal temperature of the device. It may take 15- 30 minutes for the unit to equilibrate with its environment after initial setup.
2. If you have been holding a device in your hand, it can cause it to warm up noticeably. This is also true if the device has been on a warm surface or in full sunlight.
3. If you use Micro-USB to power the device, the device will be running the USB connection mode for the first 15 minutes that may increase the internal temperature of the device. If you have just plugged in your device to the USB power source, please wait about 30-45 minutes for the device to leave the USB connection mode and equilibrate with its environment.
4. If the data syncing frequency is set too high, such as 1 minute, the frequent WiFi usage may increase the internal temperature of the device. The default sync frequency is 15 minutes. We recommend to set the sync frequency to a value higher than 10 minutes.
5. If you are concerned with the internal temperature sensor reading affected by the WiFi usage, you can purchase our external temperature sensor that can be attached to the device via Micro-USB port. The external temperature sensor(UB-DT-P1) is waterproof and designed to operate in extreme conditions (-55ºC to 125ºC).
6. If after a few hours, your device is still not reading correctly, please contact our support team.

As part of our commitment to ensure seamless data management, we've noticed that your device's cloud storage is nearing its capacity limit. Typically, the free 200MB cloud storage provided for each UbiBot device supports data storage for 12-18 months under standard data collection and upload frequencies. To effectively manage your storage, we offer two solutions: Option 1: Data Export and Cleanup You can log into the UbiBot Web-Console to export and clear historical cloud storage data. Here are the steps:

1. Log in to the Web-Console.
2. In the Data Warehouse, select the UbiBot device you need to manage. If you have multiple devices, use the 'Resource Usage' column to easily identify the devices requiring action.
3. Navigate to the 'Data Import/Export' tab and select the data interval and categories you wish to archive locally.
4. Choose your preferred export format (CSV/PDF) and save the data to your local storage. (Please note that complete data exports are limited to three times per month.)
5. Once you have archived the necessary data, you can click on 'Clear Channel Data' at the top of the screen to clear the cloud storage data for the selected period.

Option 2: Plan Upgrade If you prefer to retain historical data for easy access and require additional storage space, we offer an upgrade to your Device Plan. Simply select the device you wish to upgrade in the console and click the 'Change' button in the 'Current Plan' column to choose an upgraded plan according to your needs.Should you require further assistance or have any questions regarding these processes, please do not hesitate to contact our support team at [email protected]. We appreciate your cooperation and look forward to assisting you in maintaining optimal performance of your UbiBot devices.

An overview of UbiBot cloud storage architecture and its reliability and security Cloud Storage is a durable and readily available object repository with advanced security and sharing capabilities. This service is used for storing and accessing data on UbiBot Cloud infrastructure. Building a reliable IoT solution requires careful consideration of devices, cloud services, and how they interact. The choices you make for device hardware, connectivity, protocols, and cloud services affect your solution's reliability requirements and capabilities. Since its inception, the UbiBot team has made maintaining the security of our customer's data and information the primary goal of our Research & Development (R&D) and Operation & Maintenance (O&M) divisions. In addition, our customers' needs, along with shared sense of responsibility, drive the UbiBot team to innovate as a means of ensuring there are no errors in data security. Working with Leading Cloud Providers UbiBot public platform's storage servers are hosted in the New York City data centers of the world's fastest and second largest growing cloud computing platform; in respect to the number of public facing apps and websites - DigitalOcean and the data centers of the largest hosting provider in Europe - OVHcloud. Working with renowned cloud providers helps us minimize the risk of outages, given their focus on reliability and uptime. Both DigitalOcean and OVHCloud certify their solutions to the very highest security standards, including ISO 27001, which is a widely adopted global security standard outlining the requirements for information security management systems and providing a systematic approach to managing company and customer information based on periodic risk assessments. Conversely, SOC 1 Type II and SOC 2 Type II certification is developed by the American Institute of CPAs (AICPA). SOC 2 defines criteria for managing customer data. Strong R&D Team The core R&D members of the UbiBot team have many IT PhDs and Master holders who graduated from Imperial College London, University of London, and the University of Edinburgh. We also liaise and work in conjunction with professor teams from the Massachusetts Institute of Technology, University of Edinburgh, Hong Kong University of Science and Technology, and the University of Manchester. This enables us to carry out industry research and cooperation while providing us with access to continuous R&D technical consultants. Highest-level of Data Durability and Data Availability Architecture UbiBot has been consistently innovating our hardware and software technology, with a strong emphasis on data storage and data performance. To achieve the highest data storage reliability and durability, we have developed a scalable, high-performance distributed system architecture. We have also implemented an innovative "2+2+1" data storage mechanism to achieve the highest data durability and availability. Each piece of sensing data is replicated live at two different server clusters on DigitalOcean data centers, while another two are implemented across two server clusters on OVHCloud data centers. One copy of the full data dump is performed every 24 hours and securely uploaded to AWS Simple Cloud Storage (S3). UbiBot Public Platform Data Solutions Advantages Security: The UbiBot data solution is dedicated to ensuring the security of customer data by preventing unauthorized access, use, disclosure, alteration, or destruction. This is achieved through the implementation of rigorous security measures, including access controls, encryption, and vigilant monitoring, all designed to safeguard sensitive customer information. Availability: Guaranteeing the continuous availability of customer data, the UbiBot data solution ensures data remains accessible and usable by authorized individuals whenever needed. This involves implementing redundant systems, backups, and disaster recovery plans to mitigate any potential service interruptions. Integrity: The UbiBot data solution focuses on the accuracy, completeness, and reliability of customer data processing. It also ensures that customer data is processed correctly and in line with defined procedures, minimizing the risk of errors, omissions, or unauthorized changes. Confidentiality: Providing a robust shield against unauthorized disclosure of customer data, UbiBot's data solution encourages organizations to enact stringent policies and procedures to further deter the unauthorized access of customer information. These measures encompass a spectrum of safeguards, including data encryption, access controls, and the implementation of confidentiality agreements with employees and third-party partners. Privacy: The UbiBot data solution focuses on the collection, use, retention, disclosure, and destruction of customer data in accordance with applicable privacy laws and regulations. In addition, it provides transparent privacy policies, obtains necessary consent for data collection and use, and takes steps to handle personal information responsibly. Transparency: With the resilient foundation of the UbiBot cloud platform, you can now achieve your organization's reliability goals for all your workloads. You can design and operate your mission-critical applications with confidence, knowing that you can trust your cloud due to the prioritization that UbiBot places on transparency. Consequently, you are always kept informed and able to act quickly during service issues. If you have any questions, please feel free to contact us at [email protected].

In order to ensure the security of users' cold data and the optimal speed of writing and reading regular data in UbiBot ^® Cloud, we will archive and delete cold data on a regular basis. Please rest assured that this operation will only be performed for a device that has been active for more than two years and has been offline for more than 180 days. The process is as follows: Phase 1:

• The device has been active for over 2 years.
• The device has been offline for more than 180 days.
• If the above conditions are met, the data of the target device will be considered as cold data.

Phase 2:

• You will receive multiple reminder emails and app alerts from the platform over the next 60 days.
• If the device comes back online within this period, the offline time will be recalculated.

Phase 3:

• If the device has been offline for 240 days, the historical data will be archived and stored for an additional 120 days. The used cloud storage space of the device will be zeroed out.
• During this 120-day period, the archived data can be restored, but you will have to pay applicable fees.

Phase 4:

• If the archived data is not restored during the 120-day period, it will be permanently deleted.

If you have any questions, please feel free to contact us.  

There is no need of subscription to use the UbiBot Platform. Each device comes with the free plan on UbiBot platform that offers 50MB storage and 200MB outbound traffic. The 50MB storage is for lifetime and 200MB of outbound traffic is rotated monthly for each device. But any balance of the outbound traffic will not roll over to the next month. For example, if you have 500 MB outbound traffic unused this month, you still have 1 GB next month. The free 50MB storage is enough to store over 2 years amount of data in case of your device takes temperature, humidity and light sensor readings every 10 minutes. You can also pay for larger amount of storage and outbound traffic. Please go to the "Pricing" page to see details.

We now support integration with Telegram via HTTP to provide additional alert notification methods. This example demonstrates how to integrate the UbiBot platform with Telegram. You will need to first create a UbiHTTP item on the HTTP interaction page first, then configure the corresponding trigger rule under channel page. When the rule is triggered, it will invoke the Telegram bot to send a message to your group or channel.

Steps 1: Create a Telegram Bot

1. Search for @BotFather, and send '/start'.
2. Send '/newbot' to create a bew bot.
3. Set the bot's name and username (such as UbiBotAlert_bot).
4. After successful creation, @BotFather will provide an API Token (such as 123456:ABC-DEF1234ghIkl-zyx57W2v1u123ew11).

Steps 2: Add the bot to the group

1. Create and open your group.
2. Tap the group name to access settings.
3. Select "Add members", search for the bot's username you just created (e.g. UbiBotAlert_bot) and add the bot.

Note: If the bot cannot be added, it may be due to privacy mode settings or group permission restrictions. Please follow the steps below to adjust the settings.

• Set Bot Permissions

To ensure the bot functions properly, you need to assign it the appropriate permissions. In the group, click the bot's name and select "Promote to Administrator". Then, enable the following permissions as needed:

• Delete Messages: Allows the bot to clean up spam or unwanted messages.
• Restrict Members: Enables the bot to mute or remove members.
• Invite Users via Link: Allows the bot to create or share invite links.
• Change Group Info: Allows the bot to modify group details such as name or profile picture.
• Post Messages Anonymously: Usually not required.

• Adjust Bot Privacy Settings

By default, many bots operate in Privacy Mode, meaning they can only see messages that mention them or are replies to them.If you want the bot to monitor all messages (e.g., for keyword detection or automatic greetings), you need to disable privacy mode. To disable privacy mode, send '/setprivacy' to @BotFather. Select your bot and choose "Disable" to turn off privacy mode.Once disabled, the bot will be able to receive all messages in the group (administrator permissions are still required).

Steps 3: Retrieve the group chat_id

1. Search for @getidsbot and click START or send the '/start'.
2. Add @getidsbot to your group.
3. The bot will send the group ID, which is usually a negative number (for example, -50******88).

Steps 4: Set up HTTP

1. Log in to the Ubibot console(console.ubibot.com), navigate to HTTP interaction page.
2. Create a HTTP.
3. Enter the URL, select "POST" method and enter content type "application/json". The URL should be "https://api.telegram.org/botAPI Token/sendMessage", the API Token is the token obtained in the first step, e.g. https://api.telegram.org/bot8408679946:AAHowzTM_gHKv8pA-Kvpv9T2sTp-D_RskXk/sendMessage.
4. The Body contains the message content to be sent, and the chat_id must be replaced with the group chat ID obtained in the third step. If you need to adjust the content, please refer to the FAQ.

Steps 5: Create an Alert Rule

Create an alert rule from the console panel of the selected channel. Choose "HTTP" as the alert mode and select the created UbiHTTP in step 4. When the this sensor rule is satisfied, it will trigger the UbiHTTP to send a message the your Telegram group.

You can watch the tutorial video on YouTube : https://www.youtube.com/watch?v=vlyO7oM-Pcw&feature=youtu.be

1. Sign up and sign in your IFTTT account.

2. Click the "Create" on the upper right corner.

3. Click "This" to add an trigger.

4. Enter "ubibot" and choose the UbiBot service.

5. Click "Connect"

6. Enter your UbiBot account information to connect it with IFTTT platform.

7. You can see all the triggers here and choose one.

8. Choose a channel ID (Device) and click "Create trigger"

9. Click "That" to add an action.

10. Here I choose "Email" as an example.

11. Click "Connect".

12. Enter your Email address to connect it with IFTTT platform.

13. Choose the email action

14. You can edit the content of email here.

15. Now, you have created an applet successfully.

To top up your UbiBot account, please follow these steps:

1. Open your UbiBot Console Platform:https://console.ubibot.com
2. Click on the "Billing" option, then select "Account Top-up."
3. Select your preferred payment method and the amount you wish to top up. Then, click the "Top-up" button.
4. After your payment is processed, your account will be credited with the corresponding amount. You can use these credits to extend additional UbiBot services. (1 credit = $1).For more details on available services, please visit our pricing page:https://www.ubibot.com/pricing 

Before deleting your account, please make sure to unbind all devices associated with your account.

1. Click [Me-Account].

2. Click [Delete Account]. 3. Click [Delete]. 4. Follow the prompts to obtain and enter the verification code, and then enter your password. 5. Once confirmed, we will immediately delete your account and all related data.

Automation management can quickly realise the linkage between devices. When the trigger device reaches the pre-set trigger conditions, the execution device will automatically trigger the operation.

1. Click [Data Factory]-[Automation Management]-[Create Automation].

2. Select trigger device, and set the trigger condition. 3. Select the execution device and action. Execution devices only support intelligent control devices such as Smart Plug SP1 and Network Relay NR1, and up to 5 execution devices can be set at the same time. 4. Confirm the automation rule and save it. 5. Setup successful.

1. Sign up and sign in to your Google Account, tap Devices > [+Add device] > [Works with Google Home].

2. Tap Search button, then type UbiBot and select the UbiBot from the list. 3. Tap Continue, then enter your UbiBot account information to connect it to Google Home. 4. Select a channel ID (device) and room for it. 5. Now you can see the UbiBot device successfully.

If your device drops out, you can start by checking to see if your cloud space is full. When the device's storage is full, it cannot record fresh data and may result in dropped connections. The previous data can be saved and then cleared as shown below. For mobile apps, you can operate as below. Important : the action will delete all the data, please DO download the previous data and save it！

APP User Guide
UbiBot APP User Guide
Click to preview
UbiBot PC Tool User Manual
Click to preview

To make it easier for you to manage your devices on the web console, we write this file for you to refer to. This file contains all the main feantures you may need to use and the corresponding screenshots. You can go through the catalog to search for the feature you want and check the detailed steps by the pagination. Please don't hesitate to let us know if you encounter any problems. Support email: [email protected]. Console user guide Click to preview

1. Why can't I see the external sensor data on the charts?

The external sensor is disabled by default. You need to turn it on in the "Settings" page under each channel. Then you are able to use the external sensor (optional extra) to monitor your conditions. 2.Does the external temperature sensor offer another temperature reading or does it replace the existing internal temperature reading on the app? The external temperature sensor offers another temperature reading on the app and console. The sensing interval can also be adjusted on the settings page.

With UbiBot Smart Home skill in Amazon Alexa, users can set up Alexa routines that will be triggered by UbiBot's alerts. Once triggered, a specific routine will perform a series of actions, such as turning on/off the heating or air conditioning.

Step1 - Enable the UbiBot Skill

Enable the Ubibot skill in the Alexa App or Amazon Skills Store. You will be asked to link your Amazon account and accept the notifications permissions. You can find the step-by-step guide at https://www.amazon.com/dp/B0824WC43Z.

Step2 - Create an alert rule in UbiBot Console platform

• (1)Select the alert data you need and set the rule.
• (2)Choose "Alexa" as the mode of alert.
• (3)Confirm the alert rules and save it.

Once you have signed in and completed the set-up, a 'virtual doorbell' that will play the role of a 'routine trigger' will be created in Alexa. The default name will be "(VT) Rule Name [Channel Id]". Please DO NOT delete this virtual doorbell in Alexa.

Step3 - Create a routine in Alexa

• (1)Enter the routine name.
• (2)Choose the 'virtual doorbell' as the trigger. ("When this happens" >"Smart Home" > "Virtual Doorbell name)
• (3)Add the action.

If you have any further questions, please feel free to open a ticket via UbiBot App or Web-console, or send an email to [email protected] to get more details.

In regards to the platform RestFul APIs, please read this page first to get started. This page describes the important information such as endpoint and ways of authentications: https://www.ubibot.com/platform-api/1232/quick-start/ To obtain the required authentication credentials, please login to http://console.ubibot.com. The account key can be found on page: Account->Security. The API key is located on each channel page. This page describes how to get the list of devices (channels). This is one of the most useful APIs that will return the latest readings of all the sensors of all device in one call: https://www.ubibot.com/platform-api/1113/get-channels/ This page describes how to use data forwarding service. In generate, it will forward a copy of the original feed data from any UbiBot device to the given URL endpoint. This can be useful to seamlessly connect UbiBot devices to third-party platform business logic or third-party applications. This service requires activation on the UbiBot platform along with some development work on the data endpoint to correctly handle the incoming data feeds: https://www.ubibot.com/platform-api/channel-feeds/2327/channel-data-forwarding/ This page describes the feed summaries API. Each feed summary record consists hourly sum total, average, number of records, standard deviation, maximum and minimum values of each individual field. It is useful for large-scale data analysis usage. There will be 1-2 hours data reading delay as back-end summary processing required: https://www.ubibot.com/platform-api/2735/get-channel-feed-summaries/

What is Humidex?

Humidex is an index to indicate how hot or humid the weather feels to the average person. It is derived by combining temperature and humidity values into one number to reflect the perceived temperature. For example, a humidex of 40 means that the sensation of heat when the temperature is 30 degrees and the air is humid feels more or less the same as when the temperature is 40 degrees and the air is dry. Hourly Humidex values are only displayed when the air temperature is 20C or greater and the humidex value is at least 1 degree greater than the air temperature. The current formula for determining the humidex was developed by J. M. Masterton and F. A. Richardson of Canada's Atmospheric Environment Service in 1979. Humidex differs from the heat index used in the United States in being derived from the dew point rather than the relative humidity, though both dew point and relative humidity (when used in conjunction with air temperature) are directly related to atmospheric moisture.

What is the formula of Humidex?

When the temperature is 30 °C (86 °F) and the dew point is 15 °C (59 °F), the humidex is 34. If the temperature remains 30 °C and the dew point rises to 25 °C (77 °F), the humidex rises to 42. The humidex is higher than the U.S. heat index at equal temperature and relative humidity. The humidex formula is as follows: where

1. H denotes the Humidex
2. Tair is the air temperature in °C
3. Tdew is the dewpoint temperature in °C
4. e = 2.71828

5417.7530 is a rounded constant based on the molecular weight of water, latent heat of evaporation, and the universal gas constant. The humidity adjustment approximately amounts to one Fahrenheit degree for every millibar by which the partial pressure of water in the atmosphere exceeds 10 millibars (10 hPa). At the time the humidex was originally developed in 1965, Canada was still on the Fahrenheit scale, and thus the humidex was originally based on that. The 1979 reformulation, which added the 5⁄9 factor, was largely to address metrication in Canada as the country switched to the Celsius scale.

Before you start using the external sensor, please set it up on the console（https://console.ubibot.com）

1. Select the device you are using with the external sensor and enter the settings page on the console.

2. Click "Sensor Display Setting".

3. Select a sensor field from field7 - 10 to edit. (note: field 1 - 6 are built-in sensors, field 7 - 10 are for external sensors).

4. Select the external sensor you use from the options and click save

5. Click "Data Management", where you can set the data upload frequency of the external sensor.

You can watch the tutorial video on YouTube : https://www.youtube.com/watch?v=vlyO7oM-Pcw&feature=youtu.be

1. Sign up and sign in your IFTTT account.

2. Click the "Create" on the upper right corner.

3. Click "This" to add an trigger.

4. Enter "ubibot" and choose the UbiBot service.

5. Click "Connect"

6. Enter your UbiBot account information to connect it with IFTTT platform.

7. You can see all the triggers here and choose one.

8. Choose a channel ID (Device) and click ''Create trigger"

9. Click "That" to add an action.

10. Here I choose "Email" as an example.

11. Click "Connect".

12. Enter your Email address to connect it with IFTTT platform.

13. Choose the email action

14. You can edit the content of email here.

15. Now, you have created an applet successfully.

To make it easier for you to use the app, we write this file for you to refer to. This file contains all the main feantures you may need to use and the corresponding screenshots. You can go through the catalog to search for the feature you want and check the detailed steps by the pagination. Please don't hesitate to let us know if you encounter any problems. Support email: [email protected]. Please check the link below: https://www.ubibot.com/manuals/3304/app-user-guide-2/

To make it easier for you to manage your devices on the web console, we write this file for you to refer to. This file contains all the main features you may need to use and corresponding screenshots are attached. You can go through the catalog to search for the feature you want and check the detailed steps by the pagination. Please don't hesitate to let us know if you encounter any problems. Support email: [email protected]. Please check the link below:https://www.ubibot.com/manuals/3256/platform-operation/

The Ubibot web console is a secure innovative platform. Here you are given the access to all your devices and custom settings. We offer many features for you, including account profile settings, device sharing, C/F switching, exporting data in CSV/PDF, data forwarding, alerts rules, clearing data or device, IFTTT automation connection, MAC address search, etc. To help you with each detail step, we write all the feature down in a file for reference. Please check the link below. For any problems, please don't hesitate to let us know via [email protected] https://www.ubibot.com/manuals/3256/platform-operation/

Please check the following things:

1. Check that the device is powered on. Press the button to make the device manually sync the data. If the indicator flashes green then the sync is working. If it flashes red once then there is another problem. Try the next steps.
2. Check that the device has sufficient battery power for the WiFi to work. WiFi takes a lot of power — the device may be on, but unable to connect to the WiFi.
3. Make sure your device's WiFi router has a working Internet connection (e.g. try to access www.ubibot.com using a mobile connected to the same WiFi). Without an Internet connection, the device won't be able to connect to the IoT platform.
4. Check that the WiFi connection is working properly, if need be, go through the WiFi setup again.

1. As long as you connect the device to the WiFi network or using mobile data, it will automatically sync data to the platform. The sync frequency is 15 minutes by default. You can change this according to your requirements with the minimal frequency being 1 minute. (*Please note, if the frequency is set too high, the frequent WiFi usage may increase the internal temperature of the device, in which case the measured temperature may be inaccurate. Therefore, we recommend to set the sync frequency to a value higher than 10 minutes.)You can also manually trigger the sync by pressing the power button once. The indicator will flash green for a couple of seconds and you can hear the voice guide.*Remember to enable the sensors you need to use, such as the vibration index sensor and the external temperature (DS18B20) sensor. If you don't turn it on, you will see no data in the readings.
2. If you have any historic data that are not available on the UbiBot device, you can upload your data in a CSV format to our platform. This operation can only be made in your account on the website. You will then be able to view this data on the website. As you see in the following screen, you can also download your history data to your computer in a CSV format or create a PDF report.

Please note. As the full data dump can consume a lot of server resource, to prevent malicious attempt, our platform has a limit of 3 times per month full data dumps.

1. Download the App by following the appropriate link from www.ubibot.com/setup or search for "UbiBot" on the App Store or Google Play.
2. There is an Android apk file available on the website if the app is not available on the play store.

NOTE: The iOS App requires at least iOS version 16 or higher. The Android App needs Android 11 or higher. If your phone / tablet is on running an older version of the OS you won't be able to install the App.

1. Please follow the onscreen instructions to register an account with your email.
2. Please make sure that the email address has never been registered with this App. If you have registered before , you can ask for your password to be reset.
3. See "Account Management" for detailed instructions.

All the sensing data is periodically synced to our platform via WiFi according to the interval you set (default 15 minutes). You can view the latest measurements using the UbiBot App or any browser.You can view the raw data or apply functions such as average, min/max or sum.

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT Platform every 15 minutes. The measurement and data sync frequency can be changed under the device Settings tab in the App. Tap next to any sensor entry to bring up a popup. This gives some standard intervals, or you can use the custom field to set the interval according your requirements. The minimum interval is 1 minute. You can also enable or disable each sensor on this screen. Remember to enable any sensors you need to use, especially the external sensor. Many customers forget to turn on the External Sensor button, so they see no data in the readings. The data sync interval can be set in a similar manner. Please note, the more frequently it syncs, the shorter the battery life is, and the more frequently the sensor readings, the more quickly you will use up the internal memory. If the frequency is set too high, the frequent WiFi usage may increase the internal temperature of the device, in which case the measured temperature may be inaccurate. Therefore, we recommend to set the sync frequency to a value higher than 10 minutes.   

You can enable data sharing from the App and from the IoT platform.

1. 1. Using the App

1. 1. • Launch the App and log in.
      • Select the device you want to share and go to the info tab.
      • Click on Sharing and in the search box search for the other user by username, or email.
      • If the user is found, their name and details will be displayed. Click on their name and confirm that you want to share the device with them.

1. Using the IoT platform

• Log in to your account on the platform and locate the correct device.
• In the device information screen select Share and search for the user by email or user name.
• If the system finds a match, select the user and confirm you want to share the device.

*Devices that have been shared with you will appear under the Other tab in the app and on the platform. Devices you have shared with other people will appear under the Shared tab. *To stop sharing the device on the App, locate it in the Shared tab, then swipe to the left and click on the revealed Delete button. Confirm that you want to stop sharing the device.

1. 1. I have set up my device, but I don't see any data on the App or IoT Platform. Why?When the device first connects to the IoT Platform it may not have any data to synchronize. Please check again after 15 minutes. Alternatively, you can trigger a manual data sync by pressing the button once. The device will beep and will flash green for a few seconds. However, remember the device only records sensor data periodically (by default every 5 minutes) so you need to wait at least this long.If the data sync still doesn't work, reset the device and setup the WiFi connection again.

1. My device isn't synchronising with the IoT platform. Why?Please check the following things:
   • Check that the device is powered on. Press the button and listen for a beep. This will make the device manually sync the data. If the indicator flashes green, then the sync is working. If it flashes red once then there is another problem. Try the next steps.
   • Check that the device has sufficient battery power for the WiFi to work. WiFi takes a lot of power -- the device may be on, but unable to connect to the WiFi. If you have access to recent readings from the device, check if the voltage has dropped below 2.6v. If so, try changing the batteries.
   • Make sure your device's WiFi router has a working Internet connection (for instance, try to access www.ubibot.com using a mobile connected to the same WiFi). Without an Internet connection, the device won't be able to connect to the IoT platform.
   • Check that the WiFi connection is working properly, if need be, go through the WiFi setup again.

By default your device will take readings every 5 minutes and will sync with the IoT Platform every 15 minutes. The measurement and data sync frequency can be changed under the device Settings tab in the App. Remember, the more frequently it syncs, the shorter your battery life. And if the frequency is set too high, the frequent WiFi usage may increase the internal temperature of the device, in which case the measured temperature may be inaccurate. Therefore, we recommend to set the sync frequency to a value higher than 10 minutes and the measurement frequency to the same or shorter interval than the data sync.

You can manage your alerts in the Rules page in the App. Tap on the "+" to add a new alert. If you want to delete any alert, simply long-press the alert and then click the 'trash can' icon that appears next to it. NOTE: The "Default Offline Alert" can only be turned off. It cannot be deleted. Alert Metric: You can set alerts for any of the metrics shown below. The voltage indicates the remaining battery in the device. Typically, when this drops below 2.6v, it's not able to support WiFi and hence data sync, alerts and wireless setup won't work. Modes of Alerts: We offer multiple channels to send alerts, including in-App notifications, emails, SMS texts, voice call and web notifications. You can configure any combination of these via the UbiBot ® App or using the IoT portal. Please note that the SMS and voice call alerts will cost you credits from your balance. The precise fee depends on the network provider of the receiving number. This cost can be checked when you set up the alerts or on our pricing page.