When the device is first powered on, why is the indicator flashing red and green?

A new device always defaults to WiFi setup mode (indicator flashing alternate red and green). This i……

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November 13, 2018

How to change measurement and data sync frequency?

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT P……

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November 12, 2018

How do I mount the device?

All our devices are lightweight and designed for easy wall mounting using the provided bracket, moun……

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February 26, 2016

How do I set up alerts?

You can manage your alerts in the Alerts page in the App. Tap on the "+" to add a new alert. If y……

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February 25, 2016

What’s the storage capacity of the device?

WS1, WS1 Pro, GS1, GS2 and AQS1 series have a large built-in memory that can store over 300,000 sens……

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February 24, 2016

What is the battery life of the WS1?

When using high performance alkaline batteries, the WS1 gives up to 4-6 months continuous use with a……

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February 23, 2016