When the device is first powered on, why is the indicator flashing red and green?

A new device always defaults to WiFi setup mode (indicator flashing alternate red and green). This i…… More

November 13, 2018

How to change measurement and data sync frequency?

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT P…… More

November 12, 2018

How do I mount the device?

All our devices are lightweight and designed for easy wall mounting using the provided bracket, moun…… More

February 26, 2016

How do I set up alerts?

You can manage your alerts in the Alerts page in the App. Tap on the "+" to add a new alert. If y…… More

February 25, 2016

What’s the storage capacity of the device?

All our devices have a large built-in memory that can store over 300,000 sensor records. These are s…… More

February 24, 2016

What is the battery life of the WS1?

When using high performance alkaline batteries, the WS1 gives up to 4-6 months continuous use with a…… More

February 23, 2016