Data storage limit

1.Does the device have internal storage? Yes. For WS1, WS1 Pro, GS1, GS2 and AQS1 series, it has ……

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November 12, 2018

How to view the data remotely?

All the sensing data is periodically synced to our platform via WiFi according to the interval you s……

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November 12, 2018

Sync external probe data

Why can’t I see the external probe data on the charts? The external probe sensor is disabled by d……

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November 12, 2018

How to change measurement and data sync frequency?

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT P……

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November 12, 2018

How to share data with another user?

You can enable data sharing from the App and from the IoT platform. Using the App Launch t……

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October 10, 2017

What are the typical peak values for the light sensor? And how can I ensure accurate readings?

The device can record light levels from 0 to 83,000 lux. In Europe, a really bright summer day in fu……

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September 6, 2017

Data Synchronizing Failed

I have set up my device, but I don't see any data on the App or IoT Platform. Why? When the devic……

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September 6, 2017

How often are data measurements taken and what is the default frequency for data synchronization?

By default your device will take readings every 5 minutes and will sync with the IoT Platform every ……

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September 6, 2017